Personal Business and Finance

MOLLY, THE ASSISTANT, Molly treasurer at XYZ Corp. in Miami, opened an e-mail from a former colleague who no longer worked for the organization. The e-mail read: “Hi Molly, there should be a refund of $716 on my old corporate Visa card from the IP Conference. I paid for, but did not attend, the conference and did not turn in the charge to XYZ for reimbursement. Can you have Visa issue a refund check to me? Thanks very much for your help.”

The e-mail was from Jerry, a former XYZ executive who had been Molly’s boss at one time. The message seemed innocuous enough. Jerry had legitimately charged a business conference to his corporate credit card, but he had canceled his registration because he left the company. Therefore, he was due a refund.

It would have been very easy for Molly to trust her former boss and get him the refund. Instead, because something didn’t seem quite right, she chose to check on whether XYZ had already reimbursed Jerry for the conference.

To make this determination, Molly accessed Jerry’s corporate credit card records online and retrieved his expense reports from the accounts payable file room. The expense reports confirmed that Jerry had not expensed the conference fee, but when Molly looked at his credit card statement, she saw a couple of odd items.

First, the most recent statement indicated that the former XYZ executive had made four payments to his credit card in one month. Second, the statement was two pages long, and Molly knew that Jerry rarely traveled for business. She scanned the charges and noted that most of them were from local vendors. In addition, none of the items looked like business charges. The charges included dinners at local restaurants, department and grocery store charges, and airline tickets for Jerry and his wife that Molly knew were for their recent vacation.

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